Shipping & Returns

Last updated: September 27, 2026

Everything in the No Go Commando shop is printed on demand, just for you, by our fulfillment partner Printful. Because each item is made to order, we can't accept returns for a change of mind or a wrong size. But if something arrives damaged, defective, or wrong, we'll make it right.

Damaged, defective, or wrong items

We'll send a free replacement or give you a full refund (your choice) if:

• your item arrives damaged or defective,
• it has a printing error or we sent the wrong item or size, or
• it never arrives.

How to request it: email us at hello@nogocommando.com within 30 days of delivery (or of the expected delivery date, if it never arrived). Include your order email and a photo of the problem. You don't need to send anything back.

Cancellations and order changes

Because production starts quickly, contact us within 24 hours of ordering if you need to cancel or change something. If your order hasn't gone into production yet, we'll cancel it and refund you in full. After that, it can't be changed.

Address problems

Please double-check your shipping address at checkout. If an order is returned or lost because the address entered was incorrect or incomplete, we can reship it once you confirm the correct address, but a reship may need to be paid for.

Shipping

We currently ship to US addresses only, and shipping is free. Orders are usually printed within 2–7 business days, plus carrier transit time. You'll get an email when your order ships.

How refunds are paid

Approved refunds go back to your original payment method through Stripe. They usually appear within 5–10 business days, depending on your bank.

Questions

Email us at hello@nogocommando.com. We're a small operation and read every message.